Delayed Platform Tasks

Incident Report for edX's Support Communication

Resolved

This incident has been resolved.

Posted Nov 02, 2021 - 17:00 UTC

Monitoring

A fix has been implemented and we're monitoring results.

Posted Nov 02, 2021 - 14:04 UTC

Investigating

We are investigating an issue with slow tasks on the platform. Courses may see delayed delivery of course email, certificates, and other instructor tasks.

Posted Nov 02, 2021 - 14:04 UTC

This incident affected: Partner-Facing Issues and Learner-Facing Issues.